If you have forgotten your password
How the reset email works and why the link stops working.
On the sign-in screen, choose the forgotten-password option and enter your email address.
If that address has an Orrery account, a reset link is emailed to it. For your safety, the screen says the same thing whether or not an account exists — otherwise the page could be used to find out who has an account.
Things worth knowing about the link:
- It works once. If you open it, set a password and then use the same link again, it will not work.
- It expires after about an hour. If it has expired, ask for a new one.
- Setting a new password signs you out on every device, including the one you are using. That is deliberate: if someone else had access, this removes it.
If the email has not arrived, check the spam or junk folder, and check that you typed the same address your account uses.
Updated September 25, 2026